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Case Code: HROB195
Case Length: 10 Pages 
Period: 2017 - 2018   
Pub Date: 2018
Teaching Note: Available
Price:Rs.300
Organization : Airbnb
Industry : Hospitality
Countries : US; Global
Themes: Employee Experience/Motivation 
Case Studies  
Business Strategy
Marketing
Finance
Human Resource Management
IT and Systems
Operations
Economics
Leadership & Entrepreneurship

Employee Experience at Airbnb

 
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BACKGROUND NOTE

 

Founded by Joe Gebbia (Joe), Brian Chesky (Chesky), and Nathan Blecharczyk (Nathan), Airbnb was an online marketplace for house owners or house tenants to rent spare rooms, empty apartments, tree houses, castles, and villas to the general public. The general public, in turn, booked these rooms over the internet. Airbnb did not own any rooms; instead, the company worked as a broker and received a percentage of the fees from the guests and the house owners for every room booked. Airbnb was a privately owned company and kept its financials confidential. However, some analysts estimated that it had revenues of US$1.7 billion for the year 2016. EBIDTA were at US$ 450 million on US$ 2.8 billion in revenue for 2017. By 2016, Airbnb homes and rooms were available across 34,000 cities in 190 countries. As of 2017, the company had reached a new milestone: 4 million listings worldwide. ..

 
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